WHEN WILL MY ORDER BE SHIPPED?
We ship every day from Monday to Friday
Your order will be processed within 24 hours from the payment’s reception
HOW DO I KNOW WHETHER MY ORDER IS CONFIRMED OR NOT?
Your order will be confirmed whenever we receive the payment via paypal or bank transfer
WHAT IF AN ITEM IS NO LONGER AVAILABLE?
We will inform you as soon as possible and we will refund you via Paypal or bank transfer
WHICH COURIER WILL DELIVER MY ORDER?
In Italy we work with MAILBOXES, TNT and GLS
Abroad we work with DHL and FEDEX
CAN I TRACK MY ORDER?
Of course! You will receive an email with the tracking number within 24 hours from the shipment. You can track the order on the courier’s website
MAY I CHANGE OR CANCEL MY ORDER AFTER THE PAYMENT?
We process all the orders quickly so if the order has already been shipped you cannot change it
You can try to write an email at email@example.com and we will try to help you if still possible!